Webinar: "Leveraging data for better customer protection"

  • 26 Apr 2023
  • 2:00 PM - 3:00 PM (BST)
  • Zoom Videoconference

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  • Members Only

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Please join us for an upcoming webinar that we’re co-hosting with the LINA Research Foundation. The webinar will delve into the importance of leveraging data for better customer protection in the gambling industry.

The webinar is open to IAGR members only, and it’s free of charge.

The session will be recorded. If you can’t make it, please and you’ll receive a link to watch it after the event.

Webinar details

Title: Leveraging Data for Better Customer Protection in the Gambling Industry

Date: Wednesday 26 April

Time:

  • London: 02:00 pm BST (British Summer Time)
  • New York: 9:00 am EDT (Eastern Daylight Time)
  • San Francisco: 6:00 am PDT (Pacific Daylight Time)
  • Sydney: 11:00 pm AEDT (Australian Eastern Daylight Time)
  • Tokyo: 10:00 pm JST (Japan Standard Time)
  • Dubai: 5:00 pm GST (Gulf Standard Time)
  • Mumbai: 6:30 pm IST (Indian Standard Time)
  • Johannesburg: 3:00 pm SAST (South Africa Standard Time)
  • Sao Paulo: 10:00 am BRT (Brasília Time)

Duration: 60 minutes (including Q&A)

Speaker: Lisa Beuschau, Founder, Lina Research Foundation

About the webinar

Data is an increasingly valuable resource across many industries, and the gambling industry is no exception. However, despite the vast amount of data collected, it remains a challenge to extract applicable knowledge that can contribute to customer protection for both operators and regulators.

The webinar will provide insights into the governance, structure, and modern technology that facilitate the effective use of data in the gambling industry. It will explore the challenges associated with data analysis, such as asking the right questions and applying diverse data sources.

The webinar will introduce a new approach to research studies that involve stakeholders’ consensus, including regulators, operators, researchers, and lived experience. This approach ensures access to multiple operator data sets, which will heighten the validity and generalizability of research outcomes.

We invite you to join the webinar to learn more about how leveraging data can contribute to better customer protection in the gambling industry.

About LINA

LINA Research Foundation is an international, non-profit research organization that unites and guides the gambling industry with evidence-based knowledge to ensure best practices globally. They leverage multiple operator data sets to create large-scale, interdisciplinary, and unbiased research for applicable best practices.

We look forward to your participation in this insightful and timely webinar.

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