IAGR Member Webinar: NSW Independent Casino Commission on leading long-term remediation at Crown Sydney

Upcoming member webinar

NSW Independent Casino Commission on leading long-term remediation at Crown Sydney

International Association of Gaming Regulators members are invited to our first webinar in the award winners’ series, featuring the 2025 Regulatory excellence award winner: NSW Independent Casino Commission.

This session will explore how the NICC led a three-year, milestone-driven remediation of Crown Sydney following the Bergin Inquiry which included the elimination of high-roller junkets, prevention of money laundering and the introduction of more scrutinised gambling harm minimisation measures. 

‘The NICC is a small yet robust statutory authority which was established in 2022 to address the risks and harms arising from casino operations. It sets a high bar for casino compliance in New South Wales to ensure venues do not return to past behaviours which have allowed gambling harms and criminal activity to flourish.

‘Following the Bergin Inquiry, we have taken a strong stance against any serious contraventions of the Casino Control Act 1992, proving that it is possible to enact long-lasting change and set a new standard for Australian casino operations.’

-Philip Crawford, NSW Independent Casino Commission Chief Commissioner and IAGR Trustee

What to expect from the session

The webinar will cover:

• How the remediation program was structured and delivered over time
• Key reforms and lessons learned, including integrity and financial-crime controls
• Strengthening harm minimisation and governance
• What sustained remediation can look like in practice, and what other regulators can take from the approach

Speakers from the NICC

• Philip Crawford, Chief Commissioner
• Alex Kennedy, ONICC Director

Event details

Date: Thursday 26 March 2026

Time: 2pm Sydney (AEDT)

• • Singapore: 11am
  • Tokyo: 12pm
  • Wellington: 4pm
  • London: 3am
  • Las Vegas: 8pm (Wed 25 March)
  • Lima: 10pm (Wed 25 March)

Access: Free for IAGR members only

Recording: The session will be recorded and shared with all registrants

Click the Register button on left side of screen to register now.

More about the awards: https://iagr.org/awards/